01
Agreeing to these terms
By creating an account or using the Marmalade app, you're agreeing to these terms. If you don't agree with them, that's completely fine. Just don't use the service. If you're using Marmalade on behalf of someone else, you're confirming you're allowed to.
02
Your account
You're responsible for keeping your login details safe and for what happens under your account. Give us accurate information when you sign up, and let us know if you spot anything suspicious. You must be old enough to form a binding agreement where you live.
03
Your memories stay yours
Everything you create in Marmalade (your entries, photos, trips and notes) belongs to you. Full stop.
To actually run the app, you give us a narrow permission to store, back up and sync that content, and to display it back to you. If you choose to turn a trip into a shareable page, that page becomes reachable by anyone with its link. Outside of that, we don't use your content to train anything, advertise, or show it to anyone you didn't choose to share it with.
04
Sharing your trips
You can turn a trip into a shareable web page and send the link to whoever you like. That page lives at its own web address, and it isn't password protected or tied to an account, so anyone who has the link can view it. It's on you to only send it to people you trust, and you can take any of your shared pages down at any time from within the app.
Because a shared page can be seen by people outside the app, we automatically check the photos on it for explicit content before it can be published. If a photo doesn't pass, you'll need to remove or replace it before the page can go live. The photo itself stays exactly where it was in your private journal either way. Videos aren't included on shared pages yet. They stay in your private journal only.
If you come across a shared Marmalade page you think breaks these terms, use the report link on the page itself, or email support@marmalade-memories.com.
05
Using Marmalade fairly
Please don't upload anything illegal, break the law, infringe someone else's rights, or try to disrupt, reverse-engineer or overload the service. Don't use Marmalade to harass or harm others. If you seriously misuse it, we may need to suspend or close your account.
We have zero tolerance for child sexual abuse material or any content that endangers a child, anywhere on Marmalade. Any account found doing this will be terminated immediately and reported to the relevant authorities.
06
Early days
Marmalade is brand new. Features will keep arriving, some things will change shape, and the occasional rough edge is possible while everything settles in. When something big changes, we'll tell you in the app before it lands.
07
Availability & "as is"
We work hard to keep Marmalade running and your data safe, but we can't promise it'll be perfect or never go down. The service is provided "as is" and "as available", without warranties of any kind, to the extent the law allows. Always keep your own copies of anything truly irreplaceable.
08
Limitation of liability
To the fullest extent permitted by law, Marmalade won't be liable for indirect or consequential losses, or for lost data beyond what we could reasonably have prevented. Nothing in these terms limits liability that can't legally be limited, like our obligations to you under applicable consumer law.
09
Ending things
You can close your account whenever you like, and export your memories first. We may suspend or end access if these terms are seriously breached, or if we have to stop offering the service, in which case we'll give you fair notice and a chance to take your data with you.
10
Changes to these terms
As Marmalade grows, these terms may need updating. We'll revise the date at the top, and for significant changes we'll tell you directly. Continuing to use the service after a change means you accept the updated terms.
11
Governing law
These terms are governed by the laws of the jurisdiction in which Marmalade operates, without affecting any mandatory consumer protections you have where you live. If any part of these terms is found unenforceable, the rest still stands.
Still with us? Nice.
If anything here is unclear, email hello@marmalade-memories.com. We'd genuinely rather you understood the deal than agreed to something you didn't read.